You are trying to access MSN on your iPad. You want to send an important email. The deadline is running out, and you’re still yelling, ‘why is MSN not working on my iPad!’ You try to restart your iPad, but it’s still the same. How awful you must feel! Well, from connection issues to putting wrong credentials, your MSN could not work for a lot of reasons.
People use MSN for their personal and official use. They check emails and manage their calendars. It’s a user-friendly platform, but there are times when you will face trouble accessing your account. In this article, we will talk about how to solve MSN issues in the iPad.
Why People Use MSN
Microsoft developed MSN back in 1995. Even after so many years, people still use it. It’s a fantastic email service with tons of features. MSN doesn’t just allow you to send and receive emails, but you can also check news, blogs, and updates.
The best part about MSN is that it supports any device, including the iPad. You can configure your account from anywhere, at any time.
Reasons Why MSN Not Working On My iPad
There are a couple of reasons why MSN won’t work correctly. So, without further ado, let’s check them out!
Wrong Email And Password
This is one of the most common occurrences among a lot of users. People often type in the wrong email address or password without even noticing. So, recheck the email and password if your MSN is not working in your iPad. Notice if the Caps Lock key is on or off.
Wrong Server
Check your server settings. The incoming and outgoing servers might be wrong in the setting. If this is the case, then you have to input the right ones. Try removing the email account and adding it back once again after putting down the correct servers.
The hostname of the incoming mail server will be pop3.live.com, and the outgoing mail server will be smtp.live.com. Then, input your username and password for both the servers, and you’re done. This will most likely fix the issue of MSN not working on your iPad.
SSL
MSN will function adequately when your SSL is on. SSL means Secure Sockets Layer, which is a protocol that creates a connection between your web server and browser. This security protocol is crucial to make your MSN account work. So, turn the SSL on for both incoming and outcoming servers.
To turn on SSL, go to ‘Settings and click on ‘Mail, Contacts, Calendars. After selecting the email ID, click on SMTP. Choose the primary server, and then click on ‘Use SSL’. The server port will be 465, and you’re done!
Connection Problem
This happens to all of us. You are trying to execute an essential task on your iPad, and suddenly your internet connection goes away. Among a lot of the other reasons, this might be why MSN is not working on your iPad. Either your Wi-Fi is down, or you don’t have enough internet data. Contact your ISP provider to fix it if you’re using Wi-Fi.
Hacking
This is the worst-case scenario that you can come across. The internet is crawling with miscreants who want to hack into your account for your personal details. Your IP address, along with other credentials, is vulnerable when you connect with public Wi-Fi. Even your ISP provider can see it.
So, it’s not unusual for your MSN account to get hacked by a hacker. Someone can steal your email ID and password. Along with that, your MSN account could be affected by malware. These viruses attach MSN accounts and eventually stops you from accessing your account.
If this happens, try to remove your account from your iPad and try the ‘Forgot Password’ option or account recovery option from another device’s browser.
Microsoft Server Issue
Sometimes, the problem may lie in Microsoft itself. Microsoft is a vast platform with millions of users. The platform constantly has to go through maintenance. And it’s not unusual for the server to be down for maintenance issues. Therefore, it might be the reason why you can’t access MSN.
If this happens, don’t try to access it repeatedly at that time. Have some patience, and wait. Soon, you will be able to access MSN.
Solutions To Fix MSN Issues
Now that we know the reasons behind this MSN not working on your iPad, let’s look at some of the solutions you can try.
Check Your Internet Connection
As we’ve mentioned, this is one of the possible reasons why MSN is not working. You perhaps have a poor internet connection. Therefore, when you try to access MSN, it keeps buffering. So, recheck your internet connection.
Authenticate MSN Account
Authentication problems are pretty common to appear. No matter how much you try, you can’t seem to log in. In this case, check the mail server. Try looking at your email and see if it’s right.
Check Mail Settings in iOS
Remember when you put your email address in your iPad? It’s one of the first things you have to do when you start your journey with your device. If the account got removed somehow from your iPad, you can’t log back in like before.
Go to the settings, and click on the accounts and password option. Then, try putting your email and password again. You won’t face any trouble this time if this was the only issue.
Clear Cache
Simple solutions like clearing cache could solve a lot of troubles regarding apps. Go to Settings, and clear your browser’s cache and MSN’s cache.
Update Your MSN App
Your MSN could not be working if you have an older version. So, see if you’re using the latest version. Just update the app if you find there’s a new version available.
Use MSN On Safe Mode
Your iPad has a Safe Mode option which will help you to troubleshoot a lot of issues. Trying to access MSN through safe mode is a potential solution to solve MSN problems.
To turn on the safe mode, hold the Home and Power button together. When you see your screen going black, let go of the Home button only.
When the Apple logo appears, press the volume button. To get out of the safe mode, just simple restart the device.
Contact Microsoft Customer Support
The instant solution to this terrible situation is to contact Microsoft Customer Support. You can email them regarding the problem you’re facing. Usually, they reply within a few days. They will give you the advice you need to tackle this issue.
You can also call the MSN customer support number. Their tech support group is quite friendly and available at all times. So, you can be sure that you will get the best feedback.
Final Thoughts
When MSN doesn’t work on the iPad, you tend to miss out on tons of opportunities. But, just like everything else, there’s a solution to it as well. applying the solutions we talked about in this article. Soon, MSN will work perfectly on your iPad.
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